Test results are usually available from 11am, either in person or by telephone. Please do not contact the surgery before this time with regards to test results as the staff are busy dealing with urgent appointments for that day.
Our reception staff will advise you of your need to be seen again or whether no further follow up is necessary. It is then the responsibility of the patient to make the appropriate follow up appointment if advised.
The receptionist are administration staff and as such are not qualified to comment on results as they are not clinically trained.
Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding any information. This prior permission is in the form of A Third Party Consent. Please ask one of the receptionists if you feel this applies to you or a family member also registered at this practice.